Frequently Asked Questions
Everything you need to know about XPPen India products and services.
What is the standard delivery timeline for orders within India?
Most orders are processed within 24-48 hours. Depending on your location, delivery typically takes 3 to 7 business days across India.
Does XPPen India provide a warranty on graphics tablets and displays?
Yes, we offer a 1-year limited warranty on our products covering manufacturing defects. Please ensure you register your product on our official website for seamless support.
What payment methods are accepted on the XPPen India store?
We accept a wide range of secure payment options including Credit/Debit Cards, Net Banking, UPI, and popular mobile wallets through our encrypted payment gateway.
Can I return a product if I am not satisfied with it?
We offer a 7-day return policy for items in their original, unopened packaging. If the product is defective or damaged upon arrival, please contact our support team immediately for a replacement.
Are XPPen tablets compatible with Android devices and specialized software?
Most of our latest models support Android 6.0 or above and are fully compatible with major creative software like Adobe Photoshop, Illustrator, SAI, and Blender.
How can I track the status of my shipment?
Once your order is dispatched, you will receive an email and SMS with a tracking number and a link to the courier partner's portal to monitor your delivery in real-time.